Who we are 

ODH Mortgage Specialists Limited (“we”, “us”, “our”) is a company registered in England and Wales. 

Registered Office: Oak Bank, 10a Smithy Close, Rougham, Bury St Edmunds, Suffolk, United Kingdom, IP30 9LA 

Company Number: 16972323 

Email: info@odhmortgagespecialists.co.uk 

ODH Mortgage Specialists Limited is not authorised or regulated by the Financial Conduct Authority. We do not provide mortgage advice or regulated financial services. 

We act solely as an introducer, collecting information from individuals who wish to be contacted by an authorised mortgage brokerage. 

For the purpose of data protection law, we are a data controller in respect of the personal data we collect via our website.  

What information we collect

We may collect and process the following personal data.

Information you provide to us: 

  • Full name 
  • Contact number 
  • Contact email 
  • Loan required 
  • Summary of enquiry 

Information collected automatically via our website: 

  • IP address 
  • Browser type 
  • Device information 
  • Website usage data (via cookies, see section below) 

How we use your information 

We use your personal data to: 

  • Respond to your enquiry 
  • Introduce you to an FCA authorised mortgage brokerage 
  • Pass your details securely to that brokerage 
  • Maintain records of introductions 

We do not use your information to provide regulated advice. 

Lawful basis for processing 

Our lawful basis for processing your personal data is: 

  • Consent – when you submit an enquiry form and agree to be conatcted and introduced to a third-party mortgage brokerage. 
  • Legitimate interests – to operate and improve our introducer services. 

You may withdraw consent at any time by contacting us on the email address provided above. 

Who we share your information with 

We may share your personal data to introduce new business to Pinnacle Finance and Property Group Limited who are a mortgage and protection brokerage, authorised and regulated by the Financial Conduct Authority (FCA number 921813). Once your information has been passed to Pinnacle Finance and Property Group Limited, they will become responsible for handling your data in accordance with their own privacy policy. We do not sell your data to any third parties. 

Data retention 

We retain personal data for as long as necessary to: 

  • Manage introductions 
  • Meet legal obligations 
  • Maintain business records 

Typically this will not exceed 12-24 months unless required for legal reasons. 

Data security

We take appropriate measures to protect your personal data, including:

  • Secure hosting 
  • Password protected systems 
  • Restricted access to authorised personnel 

Your rights 

Under UK data protection law, you have the right to: 

  • Access your personal data 
  • Request correction 
  • Request erasure 
  • Restrict processing 
  • Object to processing 
  • Withdraw consent 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk 

Cookies 

Our website may use cookies to improve functionailty and monitor website performance. You can control cookies through your browser settings. 

Changes to this policy 

We may update this privacy policy from time to time. The latest version will always be available on our website.